Art.1: Introduction

These General Terms and Conditions of Sale govern the contractual relationship between and its customer within the framework of a distance selling system, both parties accepting them without reservation. These terms will take precedence over any other terms. The parties agree that this contract is subject to French law.

Art.2: Prices

Prices are indicated in Euros including all taxes, excluding delivery costs. Product prices are subject to change at any time without notice.

Art.2.1: Minimum order.

To maintain our commitment to quality and service, and due to the costs involved in preparing and shipping each order, we have implemented a minimum order value of 12 euros. This allows us to cover our costs, including credit card transactions. We appreciate your understanding and continued support in the face of this necessary change. If you have any questions, please do not hesitate to contact us.

Art.3: Payment on

You can place your orders safely. Transactions are encrypted and we have no knowledge of the numbers you enter. You have 2 options to place your order - Secure payment with visa/mastercard credit card (immediate processing) - In case of refusal of the said center, the order will be automatically cancelled and the customer notified. At no time will your card number, nor any other confidential data associated with it, be communicated to us. Exchanges are encrypted and secured using the Secure Socket Layer (SSL) 3 protocol on the Internet, which has become a global standard and can be used by all major browsers.

Art.4: Delivery

Delivery and transport times are given as an indication and the delay cannot give rise to compensation or refusal of goods by the customer. In any case, delivery within the announced deadlines can only take place if the customer is up to date with his obligations, i.e. the correct receipt of his payment voucher online or by post. In the event that the manufacturer is out of stock or the manufacturer deletes the reference of one or more items ordered, will notify the customer and proceed with the delivery of the already existing products and propose an alternative solution. Our goods travel at the recipient's own risk. Upon receipt of his order, the customer is required to check the parcels and to make any reservations he hears about the products received (conformity of the items ordered, number of packages, packaging defect, transport damage). Any absence of specific reservations on the delivery note will constitute definitive and irrevocable acceptance of the delivery.

In the event of damage due to transport, it is the responsibility of the buyer to confirm his reasoned claim with him by registered letter within 48 hours of receipt. They must inform our customer service without delay. In any case, keep a copy of the delivery note to assert your right. reserves the right to refuse the replacement of an item damaged in transit if the customer has not made adequate reservations to the carrier at the time of delivery. declines all responsibility in the event of loss or damage to the package that occurs during transport, unless you have chosen the recommended option (in which case we will send your order back).

Under no circumstances can a delay in delivery result in a refund of the order.


Art.5: Transport and packaging costs

Shipping costs are the responsibility of the customer (unless there is a clearly indicated promotional operation). The prices are fixed and will be specified to you at the validation of your order. reserves the right to modify its rates at any time. 

Art.6: Returns - Terms and Conditions

We are committed to providing you with complete satisfaction for all of our products and services. In accordance with the legislation in force, you have a period of 7 days (date of delivery) to request the exchange or refund (excluding outbound shipping costs) in the form of a credit note of your order to our customer service by email only at This is only applicable to items returned in their original packaging and label, in new and unused condition. You will be asked for the reason for your return as well as your wish (exchange or refund in the form of a credit note). We will issue you with a return number that you MUST note on your invoice and on the package containing the returned items. No returns will be accepted without this number.

Outbound costs and return costs are the responsibility of the customer as well as the risks associated with the return of the item (loss or damage). Any request for a refund of one or more items on an order that has benefited from free delivery will be automatically debited from the current value of the shipping costs if this request lowers the total amount of the order below the free shipping threshold. Any claim not made in accordance with the rules defined above and within the time limits set will not be taken into account and will release from any liability towards the consumer. Any parcel validated for return must be returned to in its entirety, unopened and in its original packaging, by the ADR carrier of your choice, to the address indicated by our customer service. To be accepted, any return must be reported to Customer Service in advance.

Art.7: Withdrawal

In accordance with the provisions of Article L.121-16 of the French Consumer Code, the customer has, from the date of delivery, a period of 7 clear days to return the ordered product for exchange or refund purposes. In the event of exercising the right of withdrawal, will be required to reimburse the sums paid free of charge. The refund will be made in the form of a voucher to the customer's account within a maximum period of 30 days. The product must be returned in its original packaging, intact, and with the original warranty labels. Petard-Artifice reserves the right to refuse any return that does not comply with the specifications mentioned above.

Art.8: Ownership retains ownership of the products ordered until the customer has paid their price in full. The customer becomes responsible for the products as soon as they are delivered. In the event of non-payment for the goods concerned, may take any legal action deemed appropriate to proceed with the recovery of the customer's debt or the recovery of the products.

Art.9: Dispute resolution

In the event of any dispute that may arise between the two parties regarding the validity, interpretation or performance of this Agreement, the parties agree to submit the matter to the courts of the registered office of 

Art.10: Data protection

The data provided to is intended exclusively for our company, however in order to combat fraud, the information relating to each order may be transmitted to our credit insurer for verification. In accordance with Law No. 78-17 of 6 January 1978, any person has the right to access, modify, rectify and delete data concerning him or her by sending us either by e-mail or by post. The processing of personal information relating to buyers has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL) under receipt number 109 91125

Art.11: For the "Site Evalué - Site Premium" operation (FIA-NET logo)

Your purchase on offers you the opportunity to participate in the "evaluated site - premium site" operation organized by FIA-NET S.A. Through two satisfaction questionnaires whose purpose is to measure the quality of service that has been provided to you throughout your purchase, you will be able to share your personal experience with us and share it with the community of Internet users on the FIA-NET site. These questionnaires may be sent to you by FIA-NET or by , via e-mail or via the appearance of a pop-up following your purchase. The information collected in these two questionnaires is subject to automated data processing for which FIA-NET S.A. is responsible. Partial answers or a lack of response to one or both satisfaction questionnaires have no impact on the processing of your order and its processing. FIA-NET S.A. and are the recipients of the personal data collected in these satisfaction questionnaires. Non-nominative data will be used by FIA-NET in accordance with the regulations in force and in particular those relating to the protection of personal data.

In accordance with the Data Protection Act of 6 January 1978, you have the right to access, rectify and oppose all of your personal data at any time by writing by post and providing proof of your identity to: FIA-NET Service Informatique et Libertés Traitement N° 896150 39, rue Saint-Lazare 75009 Paris PARIS.

Art.12: Images and logos - Civil liability

All trademarks and logos mentioned are registered trademarks of their respective owners. Despite our best efforts to define the products as fully as possible, the information and illustrations are given for information purposes only and there may be errors in the descriptions from us or the manufacturer. does not manufacture any of the site's products. They are marketed by the manufacturer as is without modification, and we cannot be held liable in the event of a serious incident or injury during use. 

Webnet 39 / 

25 Rue Ponthieu

75008 PARIS


Phone: 0652889341

RCS PARIS: B914644711

Siret: 91464471100014