What types of fireworks do you offer on your website?
We offer a wide range of fireworks, firecrackers, children's fireworks, Roman candles, and rockets for all types of events and occasions.
Are your products safe to use?
Safety is our top priority. All our products comply with current French safety standards and are carefully selected to ensure the safety of our customers.
How can I place an order on your website?
To place an order, simply browse our website, add the desired products to your cart, proceed to payment, and provide the necessary information for delivery. Of course, you must be 18 years of age or older.
What payment options are available?
We accept various payment methods, such as credit cards, debit cards, Apple Pay, bank transfers, and other online payment options.
How long does it take to receive my order?
Orders are shipped within a maximum of 2 working days. Delivery time will depend on the carrier chosen during the order and your location.
What is your return policy?
If you are not satisfied with your purchase, please contact us to discuss return and refund options. Returns are generally accepted within a specific timeframe and under certain conditions.
Do you offer discounts or promotions?
We regularly offer discounts and promotions on our products. To be informed of our special offers, sign up for our newsletter and be sure to follow us on social media.
Can I get advice on choosing the right products for my event?
Our team of experts is always available to help you choose the most suitable products for your needs and expectations. Do not hesitate to contact us for personalized advice.
Do you have any age restrictions for purchasing your products?
To comply with French laws, we may ask for identification when purchasing certain age-restricted products. Please check the product information and comply with applicable laws.
Can I use your products indoors?
As a general rule, no. However, we do offer indoor fireworks specifically designed for safe indoor use. Be sure to choose appropriate products for indoor use and follow the instructions and safety guidelines provided.
What safety precautions should be taken when using fireworks and other pyrotechnic products?
Safety is paramount when handling fireworks and other pyrotechnic products. Here are some tips to ensure you enjoy your event safely:
- Always follow the instructions and safety guidelines provided with each product.
- Never allow children to use fireworks without the supervision of a responsible adult.
- Never attempt to make your own fireworks or modify existing products.
- Only use fireworks and pyrotechnic devices designed for indoor use if you are planning an indoor event.
- Store your fireworks and other pyrotechnic products in a cool, dry place, away from heat and moisture sources.
- Never attempt to relight a firework that has not functioned properly. Wait at least 20 minutes before approaching and safely disposing of the product.
- Make sure you have a bucket of water or a fire extinguisher nearby in case of emergency.
- Do not light fireworks under the influence of alcohol or drugs.
- Comply with local regulations regarding the use of fireworks and ensure you have the necessary permits to organize a pyrotechnic event.
By following these tips and using our products responsibly, you can safely enjoy your fireworks and celebrations.